What If I Haven’t Received An Email?

As soon as you’ve placed your order, you’ll receive an email confirmation with access to the templates. For any further questions or information, please email contact@theyungagency.com and we will answer any enquiries you may have. 

How Do I Access The Templates?

To access the CANVA template you will need to have a CANVA account - which is free to use - available on both desktop and mobile. Don’t have an account yet? Go to Canva.com, click “Sign up,” enter your information, and you’re all set! Once you have an account, click the download link from the email we sent to you and start customizing the template to your preference.

Watch the mobile version on how to download and use the templates - HERE.

Need Help On How to Use CANVA? 

The Step by Step Guide On How to Use CANVA

What Is Your Return Policy?

Instant download items don’t accept returns, exchanges or cancellations.

I'm Getting An Error When Trying To Place An Order, What Should I Do?

Check you’ve filled all of your details out properly including your name, email, full address and phone number.  Still having issues? Please email contact@theyungagen.com and we will do our best to fix the issue for you.

Questions on Licensing Terms? 

Learn more HERE